AllerPal | Privacy Policy

 

Effective: September 1, 2015

 

Dandelion Technology, LLC (“Dandelion”) has created this policy to inform you of our policies regarding the collection, use and disclosure of personal information we receive from users of our AllerPal App (the “App”), or our website www.allerpal.net (the “Site”).  By choosing to use either the Site or the App, you are consenting to the collection, storage and disclosure and other uses as described herein.  The App and the Site are together referred to as the “Services.”

 

Because we will always looking for new and innovative ways to help food allergy families improve communication, this policy may change over time, as we consider appropriate. If any modifications substantially change your rights, we will send an email or App-based notification summarizing the changes to the address associated with your account and provide notice on the Site.

Data Collected

When You Create an Account

If you want to download the app or post comments to our blog, you must create an AllerPal account (an “Account”). When you create an Account, we ask for your email address. Your email address will be your Account user name, which you will use to log-in to your Account.

Creating Action Plans for your Children

For premium members that wish to use the App to enter an Allergy Action Plan for their child, Dandelion collects the following additional personal information: name, photo, date of birth, food allergies and reactivity, medication and dosage, treatment plan and emergency contact information.

 

When You Visit Our Site

AllerPal collects industry standard data from everyone who visits the Site. This includes log data that automatically records information about your visit, such as your browser type, operating system, the URL of the page that referred you, the different actions you performed, and the IP address you used to access pages on the Site. We use this type of information to provide you with an experience that is relevant to your location based on the IP address, to prevent Site misuse, and to ensure the Site is working properly.

 

When You Contact Us For Help

Whenever you contact us for help, we collect your name and email address along with additional information you provide in your request so that we can provide you with assistance and improve the Services. You can also contact us on public forums such as Facebook; however, we cannot maintain the privacy of your communication to us if you contact us through these channels.

How We Use Your Data

AllerPal uses your data to communicate important allergy care information about your child to only the email addresses that you have specified. This information will remain private (other than such sharing at your direction) and can only be accessed by the email accounts you have shared the information with.  We cannot control subsequent use of such information by email accounts you have shared the information with.

Other ways data is used:

• Contact information is used to send you notifications, and to inform you about new features or products we think you would be interested in.

• Data and logs are used in research to understand and improve the Allerpal website and app; to troubleshoot; to detect and protect against error, fraud or other criminal activity; and to enforce the AllerPal Terms of Service.

• De-identified data that does not identify you may be used to inform the health community about trends; for marketing and promotional use; or for sale to interested audiences.

 

What Data May be Shared With Third Parties?

We don’t sell any data that could identify you. We only share data about you when you specify that we share it by adding email addresses using the share feature, when the data is de-identified and aggregated, or when you direct us to share it.

Data That Could Identify You

Personally Identifiable Information (PII) is data that includes a personal identifier like your name, email or address, or data that could reasonably be linked back to you. We will only share this data under the following circumstances:

• If we believe that disclosure is reasonably necessary to comply with a law, regulation, valid legal process (e.g., subpoenas or warrants served on us), or governmental or regulatory request, to enforce or apply the Terms of Service or Terms, to protect the security or integrity of AllerPal or Dandelion Technology, LLC , and/or to protect the rights, property, or safety of Dandelion Technology its employees, users, or others. If we are going to release your data, we will do our best to provide you with notice in advance by email, unless we are prohibited by law from doing so.

• We may disclose or transfer your PII in connection with the sale, merger, bankruptcy, sale of assets or reorganization of our company. We will notify you if a different company will receive your PII and the promises in this Privacy Policy will apply to your data as transferred to the new entity.

 

Data That Does Not Identify You (De-identified Data)

AllerPal may share or sell aggregated, de-identified data that does not identify you, with partners and the public in a variety of ways, such as by providing research or reports about health and fitness or as part of our Premium membership. When we provide this information, we perform appropriate procedures so that the data does not identify you and we contractually prohibit recipients of the data from re-identifying it back to you.

Data that You Direct Us to Share

You can direct us to share your children’s food allergy action plan by sharing the plan and providing the email address to share with.

 

Other Ways You Might Share Your Data

 

Community Posts

To post comments to the AllerPal blog, you’ll be asked to create a community username that is separate from your AllerPal profile name, which is your email address. This community username will be posted next to any comments you publish on community message boards.

Contests and Giveaways

AllerPal may offer opportunities to participate in contests, giveaways and other promotions. Any data you submit in connection with these activities will be treated in accordance with this Privacy Policy, unless the rules for those offers note otherwise.

How To Deactivate Your Account

You can deactivate your Account by contacting customer service ([email protected]). When you do, data that can identify you will be removed, including but not limited to your email, name, photo(s), allergy and medication information, care instructions, caregiver list and links to sites such as Facebook and Twitter. Backup copies of this data will be removed from our server based upon an automated schedule, which means it may persist in our archive for a limited period. AllerPal may continue to use your de-identified data after you deactivate your Account.

 

Opt-out Of Receiving AllerPal Emails

You can opt-out of receiving notifications about blog posts or emails by changing the blog preferences in your account settings or by unsubscribing via the “Unsubscribe” link in any AllerPal email. Opting-out of these emails will not end transmission of important service-related emails that are necessary to your use of the Services.

Data From International Visitors

The AllerPal Site and App are hosted and maintained entirely in the United States and are subject to United States law. Any personal information that you provide to AllerPal is being transferred to AllerPal for use solely in the United States and will be hosted on United States servers. You consent to the transfer of your personal information to the United States. If you are accessing the Services from outside the United States, please be advised that United States law may not offer the same privacy protections as the law of your jurisdiction.

Technologies We Use

Cookies are text files that are sent by servers to web browsers and stored on your computer. Cookies enable sites and service providers systems to recognize your browser and capture and remember certain information. We use cookies to save your preferences for future visits and compile aggregate data about Site traffic and Site interaction so we can offer better experiences and tools in the future.

Social media tools, like widgets and plug-ins, are used so you can share information from AllerPal on other sites such Facebook and Twitter. These interactive mini-programs collect your IP address, record the pages you visit on our Site, and set cookies that will enable the widget to function properly. Your interactions with these widgets are governed by the privacy policy of the company providing them, not by our Privacy Policy. We also use the Facebook and Twitter pixel tags to help us understand how effective our marketing is on those sites.

We use Google Analytics to see how you use the Services so we can improve your experience. We encourage you to read the Google Privacy Policy. If you prefer to not have data reported by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.

Contact Us

You can email us with any questions or comments at [email protected].

Dandelion Technology, LLC

PO Box 111

Sherborn MA 01770